Refund and Cancellation Policy

1. PSCC subscriptions (what shops pay us)

• Cancel anytime from your dashboard or by emailing support@printshopcommandcenter.com. Cancellation takes effect at the end of the current billing period; you keep access until then.
• No partial-period refunds.
• Billing errors and duplicate charges are refunded in full — email support@printshopcommandcenter.com within 60 days of the charge.

2. Print orders placed on a shop's storefront

Purchases from a shop's storefront are sales by that shop, not by PSCC. The shop's own refund policy, shown at checkout, governs. Questions about an order go to the shop using the contact information on their storefront.

Default storefront policy template (shops may adopt or replace)

• Custom-printed items are made to order and cannot be refunded or exchanged once production has started, except for defects.
• Defects and misprints: contact the shop within 7 days of delivery with photos; remedy is a reprint or store credit at the shop's discretion.
• Order changes or cancellations are only possible before production starts.
• Shipping loss or damage is handled with the carrier; the shop will assist with claims.

3. Contact

support@printshopcommandcenter.com — Print Shop Command Center LLC, 1018 E Country Ln, Draper, UT 84020.